Shipping Started
2 months ago
– Thu, Jun 27, 2024 at 09:57:59 PM
Dear Backers,
We are very excited to let you know that we have started shipping. Please note that this will be a long process and we expect to complete shipping during the last week of July. As soon as your package ships, you will receive an automated email with your tracking number.
We are also very happy to let you know that we upgraded to the best quality grade-5 titanium. This material is slightly lighter in color than the prototypes.
We have also prepared an instructions video, which you can watch on YouTube. Please watch the full video before using your pen. The first part of the video explains how to ink up your pen, the second part shows how to replace the silicone seal. The last part explains how to install the optional clip without scratching your pen.
Please note that the bolt mechanism will be a bit tight during the first few days- this is normal. The seal mechanism is designed to be operated with an inked pen. This provides lubrication to the seal and creates a capillary action that completely seals off the pen from air. We don't recommend operating the bolt mechanism without ink as this would put some wear on the silicone seal. Seals have been tested for months without any problems and all pens will come with 2 extra seals.
Thank you very much!
-> BOLT INSTRUCTIONS VIDEO
Final Progress Update
3 months ago
– Tue, Jun 18, 2024 at 11:07:07 AM
Dear Backers,
We are contacting you to let you know a few things about the project. All pen parts have been completed and we are currently assembling them and doing a last round of quality control. We expect to start shipping on July 1st. As we have to fulfill a large number of orders, shipping will extend for at least 3 weeks and expect to be completed during the last week of July. Shipping is slow and time consuming because we do all the packaging and labeling in house. We do not outsource it to avoid any missing items and other order problems.
If you order any additional items, your credit card will be charged today (June 18). We are doing this to be able to lock the orders in. As soon as orders are locked, we will send another email via Backerkit to verify your shipping address. If your address has NOT changed, you can ignore the email. If you need to update your address, because of a recent move, you will be able to do so by clicking on the provided link. Please complete this process within the next two weeks, so we can start shipping on July 1st.
As soon as your package ships, you will receive an automated email with your tracking number. If you used a hidden email address, we will send you the tracking number via Kickstarter messaging as soon your package has shipped.
In the next update, we will send the links to two videos that we are preparing. The first video will be the instructions to operate the pen. The second video will explain how to properly install the optional clip without risks of scratching the pen.
Thank you!
Progress and Shipping
4 months ago
– Tue, May 21, 2024 at 08:42:30 AM
Dear Backers,
We hope you are doing well.
We are very excited to let you know that production of the BOLT pens is going very well. We will start shipping during the last week of June and will continue until mid-July. So far, 93% of the backers have completed the survey. If you have not done so, please have a look into it as soon as possible.
As soon as your package ships, you will receive an automated email from Backerkit with your tracking number. Domestic packages will take 3-5 business days to arrive, while international orders will take 7-15 business days. Packages can be delayed by customs and we can't control or expedite the clearance process.
We are very happy with the production pens and are looking forward to sending them to all of you.
Thank you!
Survey Update
5 months ago
– Thu, Apr 18, 2024 at 10:05:54 AM
Dear Backers,
We sent out the survey last Monday. So far, we have received about 70% of the responses. If you have not answered the survey, please complete it as soon as possible. An email was sent via Backerkit with the access link. Many backers used a hidden email address (Apple's private relay), which is blocking the Backerkit email. If you used a hidden email address, and you have not answered the survey, please send us an email to [email protected] so we can reply with your survey link. ONLY backers that used a hidden address should do this, everyone else please answer through the link in the email.
Thank you!
Survey and progress
5 months ago
– Mon, Apr 15, 2024 at 03:40:26 PM
Dear Backers,
We hope you are doing well.
We are excited to let you know that we just sent out the survey. You will receive an email from Backerkit with a personal link to your survey. Within the survey you will be able to select your desired nib sizes and purchase additional pens and add-ons.
We have received multiple requests for additional silicone seals, so we are including two additional ones with each pen at no extra cost. We also have a pack of 10 silicone seals if you want to have many for the future. As a reminder, the seals are designed to last a very long time, but some wear and tear is normal after years of daily use.
We would appreciate if all backers can complete the survey this week. It is very important because we need to know the exact numbers for each item.
We are also excited to let you know that manufacturing is going according to the schedule. We will complete all parts during the first week of June. We are planning to assemble and do quality control in June and start shipping in early July.
Thank you!
